Order processing time:
We will do our best to process your order within two business days of receipt. Please make sure to provide an accurate and complete shipping address to avoid delayed or wrong deliveries.
Shipping method:
We work with reliable logistics partners to ensure your order arrives safely and on time. We currently offer the following shipping methods:
Standard Shipping: Depending on your location and the size and weight of your order, we will choose the most appropriate standard shipping method for delivery. Typically, standard shipping takes 3 to 7 business days to arrive.
Expedited Shipping: If you need faster delivery, we offer expedited shipping options. Please note that additional fees may apply for expedited shipping and availability may vary by region.
order tracking:
Once your order ships, we will provide a tracking number so you can track the shipping status of your package at any time. You can check by entering the tracking number through our website or logistics partner’s website.
Delivery Area:
Currently, our products can be shipped to most areas within the United States. For international shipping, please contact our customer service team for details and a quote.
Returns and Refunds:
If you are not satisfied with the product you received or have any quality problems, please contact us within 7 working days after receiving the goods. We will guide you to return the product and refund it after receiving it and confirming that it is undamaged. Please note that return shipping charges may apply when returning an item.
For more details on our returns policy, please consult our returns policy page [link to your returns policy page].
important hint:
Please ensure that the shipping address you provide is correct. We will not be liable for delays or losses caused by providing an incorrect address.
In case of holidays or special circumstances, the order processing and shipping time may be affected. We will do our best to keep you informed and to ensure that your order is processed and delivered as quickly as possible.
Any questions about shipping and policies, please feel free to contact our customer service team. We will do our best to provide you with help and answers.